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A New American TQM. Four Practical Revolutions In Management. Four Practical Revolutions In Management

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Total quality management (TQM) is an evolving system of practices, tools and training methods for managing companies to provide customer satisfaction in a rapidly changing world.

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Ketersediaan

Informasi Detail

No. Panggil

658.5-62-Shi-n

Penerbit

PORTLAND : Productivity Press., 1993

Deskripsi Fisik

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Bahasa

English

ISBN/ISSN

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Tipe Isi

Text

Tipe Media

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Subjek

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Daftar isi

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Daftar Isi

<p>Introduction : the evolution of quality The first revolution : focus on customers The second revolution : continuous improvement</p>

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