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The Departement of the Navy Benchmarking Handbook: a Systems View
This handbook, The Department of the Benchmarking Handbook: A Systems View, was developed to provide guidance and useful information to assist top Departmen of the Navy (DON) leaders, commanding officers, Total Quality Leadership (TQL) coordinator.
<ol><li>WHAT IS BENCHMARKING? </li><li>WHY BENCHMARK? </li><li>TYPES OF BENCHMARKING</li><li> THE DEPARTMENT OF THE NAVY BENCHMARKING MODEL</li><li> GUIDANCE FOR CONDUCTING A BENCHMARKING STUDY</li><li>SUPPORTING MATERIALS</li></ol>
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